We take our responsibilities very seriously and strive to ensure our pets’ health, safety, and well-being. That’s why the happiest days for us are when one of our animals is adopted by a loving and welcoming family. Our Kittens come with a 1-year congenital warranty, up-to-date vaccines, etc., and a care package.

Shipping will be arranged once the kitten is paid in full and the contract has been signed.

We ship our kittens using airlines because it is the fastest & safest way to transport our kittens from our place to yours especially if you live far away or in another state. Our kitten are shipped in an airline-approved plastic pet shelter that we customize depending on the weight of the kitten, the distance or duration of the journey. They ride in a special climate-controlled & pressurized compartment on the plane which is no different from the cabin. They are not in the same compartment as the passenger luggage.

Our shipping crates are clearly marked with colorful “LIVE ANIMALS” and “UP” stickers. We mark the crates clearly with the destination airport, the confirmation number, the phone & address of the customer. When we know that a kitten is going to be shipped, we play with them in the crate prior to shipping so they are used to it. They have never shown fear of the crate. We put lots of food & plenty of water in the shipping crate. The water provides all the moisture the kitten need during delivery, we don’t have to worry if they have enough to eat or drink. Although traveling is not that hard on them, we do not like to make them spend any more time than absolutely necessary in transit. For this reason, we also look for the shortest route & always schedule direct flights if possible.

First of all, the term “health guarantee” isn’t quite proper. Nobody can guarantee that anything living won’t get sick, whether cats, dogs, or even humans. So think of it as a health warranty. You’re spending time locating a beautiful Ragdoll cat, and you’ll invest time, care, money, and love in your new companion. You deserve a reasonable degree of protection! At Lisa Ragdoll Home, our health guarantee consists of two parts namely:

Part 1: Protects you from receiving a sick kitten. You must have your kitten examined by a licensed veterinarian within 96 hours of leaving our care. If your veterinarian determines that the kitten is ill and/or unfit for sale, you may return the kitten and we’ll refund the full sale price.

Part 2: Protects you over the long term from genetic defects and congenital diseases. If your kitten or cat is diagnosed with a serious genetic defect or congenital disease before 2 years of age, we will provide you with a replacement kitten. Depending on the specific condition, we will work with you to decide who can best care for the sick cat.

Examples of conditions that would entitle you to a replacement kitten include life-threatening heart conditions and degenerative nerve disorders. In other words, conditions that affect longevity or quality of life.

Examples of conditions that wouldn’t qualify for replacement are innocent heart murmurs or allergies. In other words, conditions that an otherwise healthy cat can live with and be happy.

In general, we would accept a veterinarian’s opinion of what constitutes a serious defect, but we may require a second opinion (which would be obtained at our expense.)

Don’t have time to come here and pick up your kitten or even meet us at the airport? Then take advantage of our VIP nanny delivery service! Our nanny will hand-deliver your new baby to the international airport of your choice, you simply arrive with a photo ID to pick your kitten, it’s that simple!

Your new furry family member will have their every need attended to during their flight, even play and cuddle time. You will even receive pictures to ease your mind on the day of your kitten’s flight!;)

We have been bringing furry family members to families for over 5 years, yet in the past have only offered ground travel and basic shipping. Due to the pandemic, all airlines have discontinued pet cargo shipping. This new, all-exclusive VIP (Very Important Pet) service is a program we are pleased to offer as a luxury service for those who prefer kitty to travel with a personal assistant and aren’t able to make the flight themselves.